model
CRAFTSMAN V20 CMCB204
The CRAFTSMAN CMCB204 is a 20V MAX / 18V nominal 4.0Ah lithium-ion battery pack designed for the V20 cordless power-tool and outdoor-tool lineup. It features a sealed removable lithium-ion cell assembly with a three-LED state-of-charge indicator and external gauge button for approximate charge feedback.
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Model details
Model number: CMCB204
Also known as: Craftsman, CMCB204, CRAFTSMAN Tools
Repair manuals
Symptoms
- Gauge LEDs jump or disagree sharply with charge state and runtime.
Gauge LEDs jump or disagree sharply with charge 1. Fully charge, rest at room temperature, and read gauge twice.
- Temperature delay persists after pack and charger stabilize indoors.
Temperature delay persists after pack and charger 1. Unplug charger; move pack and charger to a dry indoor area.
- Pressing and holding the state-of-charge button produces no LED indication at room temperature.
Pressing and holding the state-of-charge button 1. Remove pack and hold the gauge button indoors.
- The full-indicating pack runs a task far less than a healthy pack.
The full-indicating pack runs a task far less than a 1. Fully charge pack, rest indoors, and record the gauge.
- Two known-good compatible tools give no response with the charged pack.
Two known-good compatible tools give no response 1. Remove pack; inspect shell, latch, rails, contacts, and gauge.
- The cool, fully charged pack starts a verified tool, then shuts it off during a brief no-load or light-load test.
The cool, fully charged pack starts a verified tool, then 1. Release control, remove pack, and eliminate the tool load.
- The pack overheats or repeatedly triggers thermal shutdown during a verified light task after starting cool.
The pack overheats or repeatedly triggers thermal 1. Release control, set tool down, and remove pack only if safe.
- A powered compatible charger shows no response to the seated pack.
A powered compatible charger shows no response to 1. Unplug charger; remove pack and inspect both dry interfaces.
- The pack will not slide fully, latch securely, or release normally.
The pack will not slide fully, latch securely, or release 1. Support both items; stop forcing, twisting, or prying.
- The pack is swollen, leaking, hissing, smoking, burning, crushed, wet, or opened.
The pack is swollen, leaking, hissing, smoking, 1. Clear people from the area; do not handle a hot or venting pack.
- The pack gets excessively hot, smells, discolors, or stops charging.
The pack gets excessively hot, smells, discolors, or 1. Unplug AC first; remove pack only if safe and isolate it.
Failure Modes
- FM-13: PACK BECOMES ABNORMALLY HOT WHILE CHARGING
FM-13 PACK BECOMES ABNORMALLY HOT WHILE CHARGING
- FM-05: HOT-COLD DELAY PERSISTS AT ROOM TEMPERATURE
FM-05 HOT-COLD DELAY PERSISTS AT ROOM TEMPERATURE
- FM-01: BATTERY HAS NO OUTPUT IN VERIFIED TOOLS
FM-01 BATTERY HAS NO OUTPUT IN VERIFIED TOOLS
- FM-06: PACK CUTS OUT UNDER A LIGHT LOAD WHILE COOL
FM-06 PACK CUTS OUT UNDER A LIGHT LOAD WHILE COOL
- FM-10: FUEL-GAUGE BUTTON PRODUCES NO LEDS
FM-10 FUEL-GAUGE BUTTON PRODUCES NO LEDS
- FM-16: IMMEDIATE BATTERY SAFETY HAZARD
FM-16 IMMEDIATE BATTERY SAFETY HAZARD
- FM-11: FUEL-GAUGE READING IS UNSTABLE OR IMPLAUSIBLE
FM-11 FUEL-GAUGE READING IS UNSTABLE OR IMPLAUSIBLE
- FM-14: PACK BECOMES ABNORMALLY HOT DURING TOOL USE
FM-14 PACK BECOMES ABNORMALLY HOT DURING TOOL USE
- FM-07: POWER IS WEAK UNDER A VERIFIED LOAD
FM-07 POWER IS WEAK UNDER A VERIFIED LOAD
- FM-08: RUNTIME IS MUCH SHORTER THAN NORMAL
FM-08 RUNTIME IS MUCH SHORTER THAN NORMAL
- FM-04: CHARGE STARTS BUT NEVER COMPLETES
FM-04 CHARGE STARTS BUT NEVER COMPLETES
- FM-15: TERMINALS ARE BURNED, PITTED, MELTED, OR ARC
FM-15 TERMINALS ARE BURNED, PITTED, MELTED, OR ARC
Related troubleshooting
Common symptoms
- Gauge LEDs jump or disagree sharply with charge state and runtime.
- Temperature delay persists after pack and charger stabilize indoors.
- Pressing and holding the state-of-charge button produces no LED indication at room temperature.
- The full-indicating pack runs a task far less than a healthy pack.
- A contact is pitted, loose, melted, discolored, or arcs in use.
- Two known-good compatible tools give no response with the charged pack.
- The cool, fully charged pack starts a verified tool, then shuts it off during a brief no-load or light-load test.
- The pack overheats or repeatedly triggers thermal shutdown during a verified light task after starting cool.
- A powered compatible charger shows no response to the seated pack.
- The pack will not slide fully, latch securely, or release normally.