Symptoms
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The saw chain leaves the guide-bar groove, hangs from the bar, or comes off the drive sprocket.
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A standard 1/4-inch power-groove impact bit will not insert, stay locked, or release from the hex holder.
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Stored alone, the pack loses substantial charge without use.
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The blade leaves the line, flexes excessively, bends, or breaks during an otherwise controlled cut.
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The pack overheats or repeatedly triggers thermal shutdown during a verified light task after starting cool.
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No-load is normal, but the bit, socket, or fastener binds, slips, or twists the tool.
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The torque collar binds, will not stay on a setting, or the clutch slips or locks at every position.
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The motor can be heard running, but the chuck is stationary or does not rotate normally.
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The drill makes abnormal grinding or knocking, vibrates strongly, or the chuck and spindle have play.
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The drill or battery smokes, leaks, swells, melts, smells burnt, sparks violently, or exposes wiring.
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WORKLIGHT COMES ON, BUT THE MOTOR WILL NOT START
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Clamp lever will not travel
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Motor runs but blade stays still
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TRIGGER STICKS, WILL NOT RETURN, OR MOTOR KEEPS RUNNING
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Blade will not stay clamped
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Motor runs, chain does not
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Saw cuts out under load
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Blade wobbles or grinds
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Shoe is loose or bent
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Chain moves but does not cut
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