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Manuals

Symptoms

BATTERY WILL NOT CHARGE
The trigger binds or does not spring fully OFF, or the motor keeps running after the trigger is released.
The charger green LED does not flash, never becomes steady, or the battery remains discharged.
The trigger binds, fails to spring off, or the motor remains powered after release.
TRIGGER STICKS, WILL NOT RETURN, OR MOTOR KEEPS RUNNING
A seated battery shows no charge response, or charge never reaches a usable full state.
The pack will not charge, or the charger light stays off or shows an abnormal red pattern.
The charger will not begin or complete charging, or its green light does not behave normally.
Battery Runtime Is Much Shorter Than Before After A Normal Full Charge
Battery or charger feels warm
THE BATTERY OR CHARGER WILL NOT BEGIN OR COMPLETE A CHARGE
A compatible V20 battery starts onto the tool rails but binds before reaching the normal seated and latched position.
A room-temperature V20 battery is fully seated in a powered approved charger, but normal charging does not begin or the pack never reaches a completed-charge indication.
A straight bit or the empty chuck shows repeatable side-to-side runout at low no-load speed after the bit has been centered and tightened correctly.
The battery stays physically latched, but the motor, LED, or both cut out and return when the tool or battery is moved through ordinary working orientation.
The chuck still rotates, but a new mechanical grind, knock, scrape, tight spot, or severe vibration remains with the bit removed and is not ordinary motor or brake sound.
The collar moves and holds a low numbered setting, but the clutch does not ratchet before a test fastener is overdriven in suitable scrap material.
The collar moves normally, but the clutch ratchets before a suitable fastener reaches normal depth at appropriate settings, or it audibly slips when drill mode is correctly selected.
The direction selector is centered, but the trigger still depresses enough to start the motor or the center position cannot reliably prevent activation.
The direction selector moves and holds normal detents, but the chuck fails to run in one direction or rotates opposite the selected arrow.

Failure Modes

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